In a previous blog post, I referenced employment being denied to people without prior job experience, as an example when a negative outcome may not be the result of prejudice towards disability, but something else (in this case, something that would have happened whether or not the person was disabled). Some comments asked, “How do people get jobs if everything requires experience?”
The short answer is: It is hard, but not everything requires experience either.
I’ll explain how I got to my current position, in the computer field, but I don’t want readers to lose track of two keys: persistence and luck. I have applied for dozens of jobs I didn’t get, especially early in my career when I was willing to do almost anything computer-related. Heck, it probably took me 30 tries to get a dishwashing job before I did computer work, and those jobs are supposedly easy to get. Unfortunately, when it comes to seeking employment, the odds are that you won’t get a given job, no matter how qualified you are or the amount of effort you are willing to expend, so you can’t give up after a rejection, or even after a few dozen rejections. Know that this happens to neurotypicals, too, not just autistic people (a recent job I hired had over 80 applicants - that means over 80 got rejected since I had only one opening). The other key is luck: there is a lot about a job which isn’t discussed in a job posting. I’ll talk more about this one later.
My first computer job was strictly volunteer. I spent the day reformatting Word documents (something I was good at - probably due to the autistic attention to detail). Over time, I did more and more computer work, and was entrusted with more important tasks. All of the computer tasks were easy for me, and my level of expertise was far greater than needed for that job. But it helped me get “in the door”. Eventually, the non-profit applied and received a grant to employ a disabled or disadvantaged teenager full-time during the summer. I was hired into that position (I remember thinking, “How can they call me disabled?!”).
Over that summer, I learned what work was like, and I learned not computer skills but rather work skills. I actually had to be taught how to answer the phone politely, what questions not to ask coworkers (because they are too personal), how to keep track of what I need to do, etc. The great thing (this is part of the luck I’ve had) is that this organization was willing to do that. Perhaps it was because I was making minimum wage, and thus the expectations weren’t as high as if I was making the normal rate for a computer system administrator, but I think the people there were simply enjoying seeing me learn to fit into an office. These skills are important - probably not important in landing a job, but vital in keeping it. Few employers would have been this patient with me.
After that job, I did some dishwashing jobs (lots and lots of rejection before I got one). Then, I went to college. During this time, I did some consulting work at $20/hour for one of the organizations I volunteered for previously. It turns out that they ran into a bind once I left and decided that paying me $20/hour was way better than paying someone with years of experience $200/hour! So, I earned a great wage for a few hours a week of work, while also gaining more experience. Over time, friends learned of my consulting gig, and talked to others about it.
I also sold computers during this time, to friends and coworkers of my parents. I charged $100 or $200 per hour (depending on how much work it was going to be) to scour different computer deals and help people determine which computer was best for them. It’s amazing how many people will pay $100 for you to tell them what to buy, and it was something I enjoyed.
During the summer of my first year of college, I sought and worked an internship. The internship was at the company my father worked at, and was normally menial labor. One of the perks the company provided to employees was to hire their kids during the summer as temporary help, usually menial labor. One of the people I helped to buy a computer happened to work there, as well. This person, when he found out I applied for the normally menial labor internship, told the director of IT (Information Technology) that I would be a really good fit in that group. So, I was hired as an intern in the IT department, and spent my days doing the tasks others didn’t particularly want to do, such as inventorying software on PCs (to make sure we were legally licensed on all software).
Back at school, I tried, very unsuccessfully, to find work. After months of trying, and being rejected over and over again, a “friends of a friend” called me up one day and asked, “Do you know how to move a small phone switch to a new building?” Apparently, the cost to move this small 10 phone system was going to run several thousand dollars, if a telephone contracting company was used. I previously learned a little about phones at the internship, and explained that I thought I could do it, and would do it for a pretty low rate. So, they hired me to do it and I spent a few days crawling around an incredibly horrible attic running cables. At the end of the weekend, when the phones all worked properly, the owner of this small web design company came up to me and asked, “Do you know how to program?” I told him that I did, and was offered a job as a programmer on the spot, which I accepted (for minimum wage). It wasn’t great pay, but, finally, I was doing something that required a good understanding of computers.
This job grew, and I eventually became the lead programmer at a spin-off of this company. I was approached one day and asked, “Would you take a huge raise, but move to another community, to be part of the spin-off?” I took the chance, and made the move - it was easy at the time, as I had very few roots in my current community.
While working there, I eventually sought other jobs. I still only had a couple years of experience, so it was hard to find great jobs where I could get in the door. But, I found one eventually, an unusual job in e-commerce fraud detection work. A small startup needed someone to write software to detect fraudulent use of their system, something I had never done previously, but which I felt I could do well. It sounded, for some reason, like a really great job for me, so I thought I’d go a bit further than I usually went when applying for other jobs (and getting rejected!). I think the key to getting that job was to “get noticed”, so after hearing nothing for two weeks, I sent a letter and my resume to them via next-day courier - I knew that this type of package would at least get opened and looked at, because it’s an unusual way of applying for a job. Sure enough, I got a call within two days requesting an interview. This is where the luck comes in: I was told later that I was the first employee hired that wasn’t a former friend or coworker of someone already at the company. The reason they were willing to take a chance on me, apparently, was that I “thought very differently than everyone else we’ve seen.” Over time, I found that they were basically - unknowingly - seeking an autistic person, and every autistic trait I had was seen by them as an asset.
After working there, I had enough experience on my resume for the types of jobs I was seeking, so I’ll leave it there.
As I mentioned, persistence was very important for me. Getting the first job was by far the hardest.
In addition, luck was important - but that isn’t as bad as it sounds. When I don’t get a job (and I don’t, even with experience, get interviews everywhere I send an application), I can now think, “that’s just bad luck,” rather than, “I must be completely unemployable.” I also found how one person I helped when they needed to buy a computer might get my “foot in the door” at a company years later when I am looking for work - and I’ve seen that several times in other ways, my reputation as a good employee has helped me get jobs that I would never have got otherwise. Finally, another key was taking opportunities that were one step closer to my goal whenever I could - being open to something that gets me to my goal, rather than having to get my goal at step 1.
I know that I didn’t give a formula people can follow step-by-step. That’s intentional. Employment is hard for us, and luck has a huge part to play. I’ve seen plenty of very qualified people who can’t find work, simply because of bad luck - they do everything right, but aren’t hired. But it is possible to get work, even without experience, and I thought I’d post this because I felt the questions about “How do I get experience” were legitimate queries, not simply frustration at the work world (although it’s okay to be frustrated about this, too - it is hard, and the system is difficult, even broken). The only way I could answer the question was to describe what worked for me - what works for someone else is likely to look very different. Anyone who has a step-by-step approach to getting a job doesn’t know what they are talking about.